Call outcome logging overview

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WebhooksCall Outcome Logging

Call outcome logging overview
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Call Outcome Logging
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As an administrator, you can subscribe to Call Outcome Logging. Call Outcome Logging is triggered when a call is answered.

Send call information to your CRM
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The Call Outcome Logging webhook is triggered automatically and can be used to log the call details to your application.

The Call Outcome Logging webhook enables you to automate sending information to your CRM (POST after an agent wraps up a call.

  • REST
  • Java