The Campaigns API enables you to manage your Voiso Dialer campaigns and integrate Voiso dialer configuration and attributes with external applications using REST API.
Campaigns API enables you to obtain a list of campaign IDs from your contact center and add contacts to a live outbound dialer campaign.
The List Campaign method retrieves the list of all Dialer campaigns in your contact center that you have permission to view.
You can use the List Campaign method for applications such as the following:
Tip: You can obtain the ID by using the Campaigns API GET request or by looking at the Campaigns table on the Voiso Dialer campaigns page.
The Add contacts method enables you to programmatically add multiple contacts to an active Dialer campaign. For example, you can enable third-party automation to add contacts based on certain conditions, such as adding a contact to the “Exclusive Sales” campaign when a new lead is created in your CRM.
The following attributes are supported for a new contact:
Important: To use contact names, sources, and URLs, contact your Voiso representative.
The Update contacts method enables you to programmatically update multiple contacts in an active Dialer campaign.
The following attributes are supported for an updated contact:
Important: To use contact names, sources, and URLs, contact your Voiso representative.
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