Contact center balance

API Docs by APIMATIC

Contact center balance
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  • REST
  • Java

Contact center balance
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Contact center balance
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The Voiso Contact Center Balance APIs enable you to perform functions related to contact center administration. Use it to obtain the balance owed to Voiso for contact center services.

Trigger for low balance or payment reminder
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You can use the Balance API to create an application to track your contact center's billing balance and automatically make payments or trigger alerts when your balance is low.

The Balance API is part of Voiso's Contact Center Management APIs. The API description is here.

Prerequisites
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Making requests
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The balance API requires the base URL (cluster_id) and the The Contact Center API key) (client_api_key). It uses the following parameters to initiate a call:

The contact center API key. Voiso responds with the current balance owing.

For example:

GET https://cluster1.voiso.com/api/v1/cc7c76...b89bb6c3/balance

Troubleshooting
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The following issues are sometimes encountered:

Invalid api_key
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The balance API requires the contact center API key to validate the request. If you see this error, "error": "Invalid api_key", check that you are using the correct contact center API key. For more information about API keys, refer to Authentication.