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API documentation
Introduction
Base URL
Authentication
Error codes
Downloading the Voiso API YAML file
Migrating to v4
Voiso API
Voice
Start call
post
Stop call
post
Routing
Get queues
get
Get queue
get
Get users assigned to a queue
get
Get supervisors for a queue
get
Get list of skills
get
Get skill
get
Users
Get list of users
get
Get user
get
Get list of deleted users
get
Get deleted user
get
Get list of teams
get
Get team
get
Get users assigned to a team
get
Get supervisors assigned to a team
get
Numbers
Get purchased phone numbers
get
Get phone number
get
Get caller ID groups
get
Get caller ID group
get
Tasks
Create scheduled callback
post
List scheduled callbacks
get
Get scheduled callback
get
List webhooks
get
Get webhook
get
List webhook failures
get
Get webhook failure
get
Retrigger webhook failure
post
Messaging
Get list of channel profiles
get
Get channel profile
get
Get list of canned messages
get
Get canned message
get
Get list of WhatsApp templates
get
Get WhatsApp template
get
Get list of conversations
get
Get conversation
get
Get list of conversation messages
get
Get conversation message
get
Create conversation
post
Create message
post
Send SMS
post
Reporting
Get list of CDRs
get
Get CDR
get
Get CDR events
get
Get CDR speech analytics
get
Billing
Get balance
get
Campaigns
Get list of campaigns
get
Get campaign
get
Get users assigned to a campaign
get
Create campaign
post
Partially update campaign
patch
Start campaign
post
Stop campaign
post
Pause campaign
post
Add leads to a campaign
post
Update campaign leads
patch
Contact Center
Get list of wrapup codes
get
Get wrapup code details
get
Get list of wrapup code groups
get
Get wrapup code group details
get
Webhooks
Webhooks overview
Agent Activity
Agent status events
Call event webhooks
Outbound call events
Inbound call events
Dialer call events
Call recording
Call recording events
Digital interaction webhooks
Digital interaction events
Speech Analytics
Speech Analytics events
Call Notify (deprecated)
Call Notify
Call Outcome Logging (deprecated)
Call outcome logging
Data transfer services
Raw Data Streaming to SQS
Security Log Streaming to SQS
Call Recordings Replication to S3
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