For AI agents: visit https://developers.voiso.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
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API Reference

API documentation

  • Introduction
  • Base URL
  • Authentication
  • Error codes
  • Downloading the Voiso API YAML file
  • Migrating to v4

Voiso API

  • Voice
    • Start callpost
    • Stop callpost
  • Routing
    • Get queuesget
    • Get queueget
    • Get users assigned to a queueget
    • Get supervisors for a queueget
    • Get list of skillsget
    • Get skillget
  • Users
    • Get list of usersget
    • Get userget
    • Get list of deleted usersget
    • Get deleted userget
    • Get list of teamsget
    • Get teamget
    • Get users assigned to a teamget
    • Get supervisors assigned to a teamget
  • Numbers
    • Get purchased phone numbersget
    • Get phone numberget
    • Get caller ID groupsget
    • Get caller ID groupget
  • Tasks
    • Create scheduled callbackpost
    • List scheduled callbacksget
    • Get scheduled callbackget
    • List webhooksget
    • Get webhookget
    • List webhook failuresget
    • Get webhook failureget
    • Retrigger webhook failurepost
  • Messaging
    • Get list of channel profilesget
    • Get channel profileget
    • Get list of canned messagesget
    • Get canned messageget
    • Get list of WhatsApp templatesget
    • Get WhatsApp templateget
    • Get list of conversationsget
    • Get conversationget
    • Get list of conversation messagesget
    • Get conversation messageget
    • Create conversationpost
    • Create messagepost
    • Send SMSpost
  • Reporting
    • Get list of CDRsget
    • Get CDRget
    • Get CDR eventsget
    • Get CDR speech analyticsget
  • Billing
    • Get balanceget
  • Campaigns
    • Get list of campaignsget
    • Get campaignget
    • Get users assigned to a campaignget
    • Create campaignpost
    • Partially update campaignpatch
    • Start campaignpost
    • Stop campaignpost
    • Pause campaignpost
    • Add leads to a campaignpost
    • Update campaign leadspatch
    • Add users to a campaignpost
    • Remove user from a campaigndel
    • Get campaign lead statusesget
  • Contact Center
    • Get list of wrapup codesget
    • Get wrapup code detailsget
    • Get list of wrapup code groupsget
    • Get wrapup code group detailsget

Webhooks

  • Webhooks overview
  • Agent Activity
    • Agent status events
  • Call event webhooks
    • Outbound call events
    • Inbound call events
    • Dialer call events
  • Call recording
    • Call recording events
  • Digital interaction webhooks
    • Digital interaction events
  • Speech Analytics
    • Speech Analytics events
  • Call Notify (deprecated)
    • Call Notify
  • Call Outcome Logging (deprecated)
    • Call outcome logging

Data transfer services

  • Raw Data Streaming to SQS
  • Security Log Streaming to SQS
  • Call Recordings Replication to S3
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Call event webhooks

These webhooks support events for the following calling scenarios:

  • Outbound call events
  • Inbound call events
  • Dialer call events

Updated over 1 year ago


Agent status events
Outbound call events
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Updated over 1 year ago


Agent status events
Outbound call events
Did this page help you?