The Pause campaign endpoint pauses the specified Dialer campaign.

Requirements: Base URL, Authentication, Error codes

Scope: campaigns.manage

What this does

When you send a Pause campaign request,

Endpoint

POST /api/v4/campaigns/{campaign_id}/pause

Path parameters

• campaign_id
  The unique identifier of the campaign.

You can get the campaign ID from the Campaigns page in

Voiso

, or by using the Get list of campaigns endpoint.

Request body

This endpoint does not require a request body.

Example request

curl -X POST "https://{cluster_id}.voiso.com/api/v4/campaigns/3/pause" \
  -H "Authorization: Bearer <contact_center_api_key>" \
  -H "Content-Type: application/json"

Response

If successful, the API returns the updated campaign object.

{
  "id": 3,
  "name": "Summer Outreach Campaign",
  "status": "paused",
  "strategy": "simple",
  "dial_level": 1
}

Troubleshooting

401 Unauthorized

Returned if the API key is missing or invalid.

403 Forbidden

Returned if the API key does not have access to Campaigns resources.

404 Not found

Returned if the campaign does not exist.

409 Conflict

Returned if the campaign cannot be paused in its current state (for example, it is already paused or is in a transitional state).

429 Too many requests

Returned if requests are rate limited.