Balance
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Balance
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Balance
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Use the Voiso Balance API to enable external applications to get the value of the contact center balance. The API is available for all Voiso billing plans.

Use Case
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The Balance API enables you to determine your contact center's current balance is for your billing account. You can use the Balance API to create an application to track your contact center's billing balance and automatically make payments. Request and response payloads are formatted as JSON, using UTF-8 encoding and URL-encoded values.

Request example
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To get a balance from Voiso, send an HTTP GET request to the following URL:

https://{cluster_id}.voiso.com/api/v1/{client_api_key}/balance

where:

  • cluster_id is the Voiso cluster where your contact center is located. You can obtain the cluster ID from your account representative. It is the first part of your account URL.Sample URL showing contact center name
  • client_api_key is the Contact Center API key
https://cc.voiso.com/api/v1/41ad8041ad8041ad8041ad8041ad80/balance