API Reference

Start call

post deprecated
https://{defaultHost}/api/v1//click2call

Initiate calls for agents from external systems.

Path Params
string
required

Contact center API key provided as a query parameter.

Body Params
string

An identifier assigned to the contact in an external application such as a CRM.

string
required

The agent's contact center phone extension or sign-in email address.

string

The name of the Caller ID group to which the user is assigned.

string

The name of an external application, such as a CRM, where contact information is managed.

boolean
Defaults to false

Specify whether to retrieve the UUID for the call.

string
required

The phone number to be dialed.

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Updated 6 months ago

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