This legacy information is part of v1, v2, or v3, which will be supported only until March 31, 2027. To avoid disruption, migrate your integration to v4 before that date. For endpoint mappings, Bearer token authentication, and scoped API key guidance, see the Migrating to v4 article in the Developer's Guide.
The base endpoint of Voiso Public API is:
https://cluster_id.Voiso.com/
When sending API requests to your contact center, you must specify the cluster_id as part of the request URL. The cluster_id is the name of the Voiso cluster where your contact center is located. You can obtain the cluster_id from your account representative or check the first part of your contact center URL.